How I work

No surprises.
No handoffs.
Just a clear process.

Every project follows the same no-nonsense approach — you’ll always know what’s happening, what’s next, and who to contact. Which is always me.

1 business day response Proactive updates throughout 30-day post-launch support
The process

From first hello to long-term partner.

01
Day 1

Say hello

Send me a message about what you’re working on. You’ll get a real reply from me — not a form confirmation, not an autoresponder. Within one business day, always.

02
Within 48 hours

Discovery call

A focused conversation where I ask the right questions and actually listen. I want to understand your goals, your customers, and what success looks like before I suggest anything.

03
Within 24 hours of call

Clear proposal

A written proposal with scope, timeline, and transparent pricing. No vague hourly estimates — you know exactly what you’re getting and what it costs before you commit to anything.

04
Week 1

Kick-off

Once you’re happy, we formalise with a contract and a 50% deposit. I set up a shared project space where everything lives — timelines, files, feedback, and decisions. No chasing emails.

05
Ongoing

Build with visibility

Regular updates — weekly or fortnightly depending on the project. You’ll see real progress, not radio silence. I flag decisions early, not after they’ve already been built.

06
30 days included

Launch & beyond

Every project ships with a pre-launch checklist, full handover documentation, and 30 days of post-launch support. You’re never left on your own the moment it goes live.

100%
direct access to me
Why it’s different

You’re not passed around.
You talk to me.

Most agencies hand you off the moment the sale is done. With DevPanda, the person you spoke to in the first conversation is the same one writing your code, managing your project, and picking up the phone when you call.

Direct communication, always

No account managers acting as go-betweens. You have my direct contact details and can reach me throughout the project — not just during business hours.

Senior expertise on every project

10+ years of cross-discipline experience means I think about strategy, SEO, performance, and UX — not just writing code. You get the whole picture, not just the deliverable.

Operational mindset

I build things that work in the real world. That means maintainable code, clear documentation, and handovers that don’t leave you dependent on me forever.

“The best client relationships are built on trust. And trust is built on transparency, consistency, and doing what you said you would.” — Ethan
Response time guarantee
1 day
Post-launch support included
0 days
Years of cross-discipline experience
0 +
Direct access — always Ethan
0 %
Ready to start?

Let’s see if we’re a good fit.

Send me a message about your project. I’ll reply personally within one business day — no forms, no automated responses, just a real conversation.