Privacy Policy

1. Who We Are

DevPanda is a web design, development, and SEO agency based in Gold Coast, Queensland, Australia. We operate the website devpanda.com.au. You can contact us at hello@devpanda.com.au.

2. Information We Collect

Information You Provide

When you fill out a contact form or request a free SEO audit, we collect:

• Your name
• Email address
• Phone number (if provided)
• Business website URL (if provided)
• Message content and any details you choose to share

Information Collected Automatically

When you visit our website, we may collect basic technical information such as your browser type, IP address, pages visited, and time spent on the site. This is collected through analytics tools (such as Google Analytics or Plausible) to help us understand how people use our website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry or service request
• Deliver the free SEO audit or service you requested
• Send you relevant information about our services (only with your permission)
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use a small number of third-party tools to run our website and handle form submissions:

• Formspree — processes form submissions. Your submitted data passes through Formspree's servers. See their privacy policy.
• Analytics — we may use privacy-focused analytics (Plausible or similar) to understand site usage. No personally identifiable information is collected.

5. Data Retention

We retain contact information for as long as it is relevant to your enquiry or our business relationship. If you ask us to delete your information, we will do so promptly unless we are required by law to retain it.

6. Cookies

Our website may use essential cookies to function correctly. Analytics tools may set non-essential cookies — where this is the case, we will request your consent. You can control cookies through your browser settings.

7. Your Rights

Under the Australian Privacy Act 1988 (and related legislation), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@devpanda.com.au.

8. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or disclosure. Our website is served over HTTPS and form submissions are encrypted in transit.

9. Changes to This Policy

We may update this policy from time to time. The most current version will always be available at devpanda.com.au/privacy-policy. Material changes will be noted with an updated date at the top of the page.

10. Contact

If you have questions about this policy or how we handle your data, please reach out:
hello@devpanda.com.au